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Green Bay Packers Season Ticket Holder Policies

Season Ticket Holder Policies

2020 NFL Season

Green Bay Packers season ticket holders received a message from Packers President/CEO Mark Murphy to notify them about necessary adjustments to expect this season as the COVID-19 pandemic continues.

Although the organization remains optimistic, there is a possibility that Lambeau Field will be unable to host fans for games this season.

At this time, the team is preparing to have fans in attendance with new policies and safety measures to allow for appropriate social distancing, which will require the stadium’s seating capacity to be significantly reduced. Face coverings also will be required, and other necessary precautions will be in place. As a result, the special experience to which fans are accustomed at Lambeau Field will look and feel very different.

Because of the reduced capacity should fans be able to attend games, the organization cannot guarantee that ticket holders in the general bowl and club seats will be able to reserve tickets. Due to the reduced capacity, the team is also eliminating the Green and Gold package designations, as well as suspending the Brown County Ticket Drawing program, for this season. Brown County residents who paid for tickets through the program this year will be automatically refunded. Suite holders will receive specific information separately relating to their suite.

While preparations continue and the full plan has not yet been finalized, the letter asked season ticket holders to begin considering their options for this season. In the near future, season ticket holders will be asked to complete a questionnaire asking if they want to “opt in” to be included in the process for a chance to reserve tickets this year. Those that opt in will be asked additional questions and given further instructions; this opportunity is exclusive to season ticket holders at this time.

Those who choose to “opt out” of the opportunity to obtain tickets will decide whether to have their 2020 payment refunded in full or credited to 2021. Their STH status and existing seats and ticket package will remain in place for next season.

Although season ticket holders and fans may have questions at this time, the organization is asking for patience while the details are finalized. No action by season ticket holders is necessary at this point; the Packers will provide full information about next steps soon.

The Packers are planning to make necessary adjustments in order to conduct games and other events in as safe a manner as possible in the best interest of fans, players and team and league personnel. All preparations are being made with the latest advice of medical and public health officials and are subject to change.

Season Ticket Holder Policies


The first line of your account information (as shown on your invoice and season ticket package) denotes the season ticket holder of record. For your protection, we will only accept payments, address changes, transfer requests and inquiries from the person designated as the season ticket holder, his or her spouse, or a legal representative. Tickets held in the name of a business should designate a company representative to make such changes and inquiries, whose name would appear on the second line of the account information.


Should your address or contact information change, please contact the Packers ticket office at (920) 569-7501 or email the changes to [email protected]


To request a change in your seat location, send a written request to the Packers Ticket Office indicating the general area you wish your seats to be located. Your preference will be noted in your account and will remain a permanent record until we are able to accommodate you. Fans with special needs are given first consideration, while other requests are prioritized by the date the request was submitted. In the event we are able to accommodate your upgrade request, we would contact you for your approval prior to any changes being made. Please bear in mind that the ticket renewal rate at Lambeau Field is usually close to 100% and the few cancellations we do receive are rarely in prime locations.


Season tickets can be transferred to the below qualifying heirs and transferees upon the season ticket holder’s notarized authorization on our official transfer form. Transfers are processed at the completion of the football season up to May 1. Transfer requests made after May 1 will be retained on file for processing the following year. Should you wish to transfer your tickets upon death, a completed transfer form can be left with your will to be presented after your passing. To obtain a copy of the transfer form, please contact the ticket office or download a printable PDF version of the transfer form.


We will honor a request for transfer as follows:

  1. Upon death of ticket holder
  2. To surviving spouse; or if no spouse, the surviving children of a deceased ticket holder without authorization. (If children do not agree, the tickets shall revert to the Green Bay Packers.
  3. If direction by deceased under will or specific writing to family devisees defined in (2) but not to devisees who are not defined in (2), even with direction.

2. To family, defined as, spouse and “blood” relatives who are not more than first cousins, on direction of ticket holder in writing during his or her life-time. (Excludes, for example, transfer to friends.)

3. Transfer of business-owned tickets to primary owners or officers of the business by written direction and acquiescence of other primary owners (if any).

  • On voluntary dissolution to owners of closely held corporations with corporate resolution established by affidavit or documentation.
  • On involuntary dissolution, tickets revert to the Green Bay Packers. (Trustees or Receivers to have no claim of right.)

4. Upon divorce or separation, we will honor a stipulation authorizing retention or transfer of tickets to one or both of the parties. Without stipulation or agreement, the tickets shall revert to the Green Bay Packers who shall have the right to divide the tickets between the parties.

5. The Green Bay Packers remain committed to the many fans on the Season Ticket Waiting List. For this reason, the Packers strictly prohibit any transfer of season tickets except in the limited circumstances outlined above. Any unauthorized transfer of season tickets, or any attempt to circumvent the Official Policy on Transfer of Packers Season Tickets, will result in a violation of the Season Ticket Holder Policy, which may result in the revocation of season tickets and season ticket holder privileges.

Note: When tickets are transferred between family members (or other parties authorized by the Green Bay Packers), the user fee is not charged to the transferee and therefore no direct reimbursement is made to the transferor. The season ticket user fee will be reimbursed only when tickets are relinquished to or revoked by the Green Bay Packers and thereafter purchased by the next person(s) on the Season Ticket Waiting List.


Season ticket holders who choose to relinquish all or a portion of their season tickets must submit their intent to cancel in writing to the Packers Ticket Office prior to making payment for the season and on or before the final season ticket payment due date. The original amount you paid will be refunded to you, provided there are fans ready, willing, and able to pay the user fee to acquire the open seats. The only way your user fee would not be refunded would be in the unlikely event the season ticket waiting list is exhausted and there are no longer interested buyers.


A preset formula assigns the Gold Package (former Milwaukee ticket holders) the preseason “Shrine” game, and games 2 and 5 of the regular season home schedule. The Green Package (original Lambeau Field ticket holders) receives the preseason “Bishop’s Charities” game and games 1, 3, 4 ,6, 7 & 8 of the regular season home schedule. The NFL determines the date, time and opponent of the games in the spring of each year.


“Flexible scheduling” will be used in Weeks 11-17. Additionally, in Weeks 5-10, flexible scheduling may be used in no more than two weeks. In Weeks 5-16, the schedule lists the games tentatively set for Sunday Night Football on NBC. Only Sunday afternoon games are eligible to be moved to Sunday night, in which case the tentatively scheduled Sunday night game would be moved to an afternoon start time. A flexible scheduling move would be announced at least 12 days before the game. For Week 17, the Sunday night game will be announced no later than six days prior to December 30. The schedule does not list a Sunday night game in Week 17, but an afternoon game with playoff implications will be moved to that time slot. Flexible scheduling will not be applied to games airing on Thursday or Monday nights.


Your season ticket invoice will be mailed to you soon after the completion of the Packers previous season with payment due by the end of March. Accepted forms of payment include MasterCard, Visa, American Express, Discover, check, cash or money order. To insure the integrity of your account, we will only accept payments from the season ticket holder of record, his or her spouse, or legal representative/guardian. You can expect to receive your season tickets several weeks prior to the first scheduled home preseason game.


Season ticket holders will have the opportunity to register for potential playoff games by signing up for the Pay as We Play Early Entry option, when they receive their regular season invoice. Green package ticket holders will have first right of refusal for their seat locations for the playoffs. However, Green package holders will have to commit by mid-August to ensure they are getting the same seats. Gold package holders can register a credit card to be placed in a drawing for any seats not taken by Green package holders. The deadline to register for the early entry playoff tickets will be in mid–August. Both Green and Gold ticket holders will have the opportunity to register the same number of seats as they hold in their regular season package. Green package holders will be sent confirmation that their seats are secure and we will notify Gold account whether or not they have been assigned seats and, if so, where the seats will be located in September. The credit card registered will not be charged until each home playoff game is clinched. In the unlikely event that seats remain available after mid-August, tickets will be sold at a later date in a manner yet to be determined. Purchasing playoff tickets is optional for Green and Gold package ticket holders (Club and suite holders are required to pay for playoff tickets per their contractual agreement). Playoff tickets are mailed in late December.


  • As a Non-Participant – The Packers receive a minimal amount of Super Bowl tickets for the players and coaches, leaving none available for general sale.
  • As a Participant – If it appears possible that the Packers could advance to the Super Bowl, all accounts that registered for playoff tickets will automatically be entered in a computer-generated, random drawing, held in early January, for the opportunity to purchase two Super Bowl tickets. In the event your account is drawn, a letter/invoice will be mailed to you with the applicable instructions.


Please contact the host stadium to inquire about single-game ticket availability, or visit NFL Ticket Exchange to safely purchase tickets through the secondary market.


Under most circumstances, lost, damaged or stolen tickets can be replaced for the season ticket holder of record. Please contact the Packers Ticket Office at (920) 569-7501 for assistance.


Can’t make it to a game? Post them for resale on NFL Ticket Exchange through your “My Packers Account” online. If your tickets sell, they will automatically convert to a mobile ticket, which the buyer must retrieve and present at the gate from a smartphone. When a ticket sells on NFL Ticket Exchange, the barcodes on your original tickets become invalid. The proceeds of your ticket transaction are automatically deposited in the bank account you provide at the time of posting. If your tickets don’t sell by the expiration date you specify, or if you cancel your posting before they are sold, your original tickets are valid for the game.

If your tickets are sold through NFL Ticket Exchange, you can rest assured that your season ticket account will not be in jeopardy if the fans using your seats violate our Fan Code of Conduct policy.


Looking for extra tickets to a game? Buy from other season ticket holders and fans through NFL Ticket Exchange – the official ticket exchange of the NFL. Once a ticket is purchased, log into your account where your tickets will be available for entry with a mobile device. The unique QR code on your smartphone insures that you have the only valid ticket for that seat.


Season tickets are revocable licenses that may be revoked and admission refused, at the sole discretion of the Packers. The Packers reserve the right to refuse admission or eject any person whose conduct the Packers deem to be disorderly or in noncompliance with the rules and regulations as promulgated by the Packers from time to time.

Season tickets are offered on a one-year basis only. The purchase of season tickets does not entitle a season ticket holder to purchase season tickets in any subsequent year. The opportunity to renew season tickets is a privilege granted by the Packers, which may be withdrawn at the discretion of the Packers.


Any season ticket holder whose Green Bay Packers ticket(s) are found to be used for, or in conjunction with, any commercial purposes or promotions, including, but not limited to sweepstakes, giveaways or drawings will have their season ticket privileges permanently revoked with regard to those tickets in question.

The Green Bay Packers sales & business development department must approve the use of Green Bay Packers tickets for promotional purposes – charitable or otherwise.

Green Bay Packers Season Ticket Holder Policies: The official source of the latest Packers season ticket holder policies

Packers Tickets – 2020 Green Bay Packers Home and Away Games – Ticket King

It’s true what they say about Packers tickets. Demand is so high, that the season ticket waiting list is in the thousands. But you don’t have to wait another day for your chance to see the Green Bay Packers play at Lambeau Field, or on the road. Ticket King can get you “in the game” today. We work directly with season ticket holders, year in and year out. As soon as the NFL schedule is released, we jump into action.

With our ticket office just yards from Lambeau Field, we make it easy to pick up, drop off, or exchange your tickets. With over 20 years of ticket experience, we have thousands of sources for all the best seats.

Where Can I Find Packers Tickets?

When looking for Packer tickets, there are several options to choose from. The “100 level” bowl seating is made up of sixty rows of bench seats. Above row sixty, you will find “300 level” seats. Don’t forget to ask about indoor and outdoor club seating, or luxury suites at Lambeau Field. There is a new deck in the south end zone of
Lambeau Field. That section adds 7000 new seats but doesn’t reduce the season ticket waiting list too much. Whether you just need a pair of seats or a large group, any size order is not a problem.
Looking to Buy Packers Tickets? Here’s How.
Step 1. Check the 2020 Green Bay Packers Schedule and then select the game that you would like to attend. You can also use the game opponent or date filters just above the Green Bay Packers ticket listings to find the game you are interested in.

Step 2. Click the “Tickets” tab to reveal all available Green Bay Packers tickets by section, row or price. You can also pick your tickets by clicking on the Lambeau Field interactive seating chart, ticket quantity, and ticket price filters. Use the filters, to easily refine your search to the available Green Bay Packers tickets that match your needs. You can also utilize the “more options” filter to find all Green Bay Packers tickets that will be delivered electronically, parking, or game packages. The Lambeau Field interactive map also shows all tickets available for a desired section. Select the section to see a view from the seats, and then proceed to checkout.

Step 3. Review the checkout page carefully, to make sure that the correct Green Bay Packers tickets have been selected and be sure to check all ticket notes or delivery information. If you are happy with the seats selected, just fill out the checkout information, and buy your Green Bay Packers Tickets!
Of course, you can always call our Green Bay or Milwaukee office for personal service.

Call us for the best prices, or game packages, whether you buy, sell, or upgrade your tickets today. You can also pick up your tickets in Green Bay on game day.

Packers 2018 Season Bring Team Close to Playoff Opportunity

The 2018 Packers season was another exciting time for fans and the team. From the start, Aaron Rodgers lead his players, and he stuck it out. In game one against the Bears, he managed an amazing comeback win. In a strange one at Lambeau Field, they ended game two against the Vikings in a tie. This was followed up with their first loss of the season, against a Redskins team that made it a thrilling finish. Taking down Buffalo in week four seemed to be the remedy to the 1-1-1 start, but that was followed up with a loss to the Lions on the road. This was a season where the team’s goal was to string together a pair of victories. After the bye week, they had the Rams on the ropes, late in the game. A fumble on kickoff return dashed the hopes of a last second victory, and the team was looking at a very thrilling road game against New England. The Packers would not go on to win again until Miami came to Green Bay on November 11.
The Packers were still in the hunt at that point and finished with a record that had fans looking forward to next season. To add insult to injury, Rodgers was taken out of the final game with a concussion. The organization did not wait for the end of the season, and Joe Philbin took over as interim coach, and the packers played .500 ball to close out the season.
2019 will be the start of the Matt LaFleur era in Green Bay. LaFleur comes to the Packers by way of the Titans. Prior to that, he spent time as a coach in Atlanta and Los Angeles. This young team leader was picked by Packers management as someone that will bring the best out in Aaron Rodgers. Assistant coaching positions will fill out as the off season moves along. For now, Packers fans will look forward to a much more productive 2019.

Packers versus Bears

With two teams that have been battling each other for just shy of one hundred years, there are sure to be some amazing moments to look back upon. The Packers and Bears are the two of the three oldest teams in the NFL, but they have met just twice in playoff situations. Many will remember the Bears versus Packers playoff game of January 23, 2011. It took a pair of interceptions by the Green Bay defense to seal the victory for Green Bay. The Packers went on to represent the NFC in the Super Bowl that year.

Packers versus Vikings

Green Bay fans know all too well how hard it is to win on the road in Minnesota. The Vikings franchise started in 1961, and since that time these NFC North rivals have battled back and forth over many decades. The Vince Lombardi teams of the 1960’s rolled all over the Vikings, going 9-1 in the first five seasons. The tables would turn during the 1970’s, at a time when the Vikings rose to great heights in the NFL.
Packers 2019 Preseason Opponents
The Packers schedule will be released in late April. Opponents for preseason games tend to be announced a bit earlier than that. Check our page for all home and road games for the upcoming season.

Packers Tickets for Road Games
Packers fans have no problem traveling across the country to see the Green and Gold on the road. Join in on the fun and check out a game on this year.

Packers Class of 2017 Draft

The Packers had many “in-house” decisions to make this offseason. First, they released cornerback Sam Shields, who is being told to retire by most medical professionals. They re-signed outside linebacker Nick Perry, Punter Jacob Schum, and reserve offensive guard Don Barclay. Thompson then caught everybody off guard when he went into the free agent market for tight ends Martellus Bennett and Lance Kendricks. He also added defensive lineman Rickey Jean-Francois, who will fit well in this scheme up front. Thompson’s biggest issue this offseason was fixing the cornerback unit, one of the worst in the league. First, the team hopes to improve with a healthy Damarious Randall and Quinten Rollins, but they needed more. So, Thompson brought back Davon House via free agency. In the draft, Thompson traded down, and used the first pick in round two to take cornerback Kevin King from Washington. King has the highest upside of any corner in this draft. In round two, they drafted safety Josh Jones from LSU, who will replace Micah Hyde. In round three they added depth to the defensive line with Montravius Adams from Auburn. They needed fresh legs at running back, so they added three of them in the draft. Jamal Williams from BYU, Aaron Jones from UTEP, and Devante Mays from Utah State all suited up for Green Bay. Overall, it seemed like a quality draft season for Thompson. Unlike the last several seasons, the Packers had a load of momentum entering 2017. The team was 5-1 when Aaron Rodgers went down with a broken collar bone. Brett Hundley took over as quarterback, and the team struggled to stay in the playoff hunt. Rodgers rushed his return to the game, with hopes that he could win the last few contests. Sadly, that didn’t happen and now the team looks forward to 2018.

Packers 2016 Season Report

The 2016 season for the Green Bay Packers is a perfect example of why the saying goes “Never give up.” The Packers were sitting at 4-6 in November, coming off four bad losses, way out of the playoff picture. The team had begun to deteriorate, pointing fingers at each other. The team appeared to be heading towards a 5-11 season. But then, out of nowhere, the Packers caught fire, and won six in a row to finish the regular season. They went on to win the division with a record of 10-6. After a 38-13 victory on Wild Card weekend, the Packers traveled to Dallas, where they met the Cowboys in what some would call the game of the year. Green Bay came out on top, with a 34-31 victory. It all came together in the final seconds, with Mason Crosby kicking the winning field goal. That was one play after a memorable pass by Aaron Rodgers, one that got the team within field goal range. The following week, the Packers season ended in Atlanta. They faced a team that looked like they were destined to play in the Super Bowl, and that’s just what happened.

Flashback to 2015, The Packers took on the Bears at Soldier Field, and won the opener. From there the team won the next five games.
At 6-0, it seemed that Rodgers had no problems losing Jordy Nelson in the preseason. James Jones was signed to a one-year deal, and his play on the field was a great help. Backed up by James Starks and Eddie Lacy, the team went to Denver for their first true test. That’s when Green Bay started to struggle. The Packers would go on to lose three games in a row, before taking care of the Vikings on the road. They struggled against the Bears, then won the next three games, including the now famous Aaron Rodgers to Richard Rodgers “Hail Mary” pass with no time on the clock. Rodgers has struggled to find open receivers, and the opposing defenses have shut down the run game. The Packers were embarrassed by the Arizona Cardinals, losing 38-8, then struggled in the
last regular season game against the Vikings. Green Bay gave up the shot at the NFC North division title, and limped into the 2015 playoffs as a Wild Card team.

The Washington Redskins lost to Green Bay in the first round of the playoffs, as the Packers looked solid on both sides of the ball. Rodgers threw for a pair of touchdowns, and his running backs ran for a pair.

Packers 2018 Free Agent and Draft Recap

One of the biggest new directions that the Packers did was to dive into free agency. On March 14 they added offensive guard Billy Turner, safety Adrian Amos, outside linebacker Preston Smith, and outside linebacker Za’Darius Smith, all for four years each. Other teams may have added more players, but the Packers were the only team that added this many big targets. Following that famous day, they spent the rest of the free agent period locking up their own talent.

By the time Brian Gutekunst was done wheeling and dealing, the Packers finished the draft with eight selections, including two first-round draft choices. Their first selection in round one was a little bit of a head scratcher, as they reached for edge rusher Rashaan Gary from Michigan, who really doesn’t have a position in this defense. He could line up as either an outside linebacker or defensive end. Their second selection in round one was a good one though, safety Darnell Savage from Maryland, a freakish athlete with ball-hawking skills this team has not had at the safety position since Nick Collins broke his neck in week two of the 2011 season. In round two they went with versatile offensive lineman Elgton Jenkins from Mississippi State. Depending on how Jenkins does in training camp and the preseason, he could win the right guard spot and send Lane Taylor packing. Their next three selections were tight end Jace Sternberger from Texas A&M, defensive lineman Kingsley Keke also from Texas A&M, and cornerback Ka’dar Hollman from Toledo. They finished their draft with running back Dexter Williams from Notre Dame and inside linebacker Ty Summers from TCU. This was the most headline filled offseason in recent memory in Green Bay. Perhaps they can settle down now and get back to their winning ways.

Green Bay Packers tickets are available now. The 2020 NFL season is sure to be exciting. Ticket King of Wisconsin has been making Packers fans come true for nearly 30 years. Call or order Packers tickets online today.